Banking has become a global norm of monetary transactions for millions over the past few years in Nigeria. The ease with which a customer can check his account, make payments online and transfer money between accounts has made banking hugely popular among customers who are perpetually short of time to visit the bank physically.
Online banking also provides a host of non-transactional features which are quite handy to the customer.
City People Online is considering the big players in the banking system and how their services have made banking as easy as pushing a button on customer’s device. In this regard, we are diagnosing Zenith bank’s online performance.
About Zenith Bank
The bank was established in May 1990 and commenced banking operations in July of the same year. On 17 June 2004, following a successful IPO, the bank became a public limited company. On 21 October 2004 its shares of stock were listed on the Nigeria Stock Exchange (NSE). The bank’s shares are traded on the London Stock Exchange (LSE) following a listing of the $850 million worth of its shares at $6.80 each, in 2013
With the vision to become the leading Nigerian, technology-driven, global financial institution, providing a distinctively unique range of financial service, Zenith Bank Plc has grown to become one of Nigeria’s leading financial institutions with head-office in Nigeria and franchise in major financial centers around the world. The bank provides an assortment of services and products in areas including Corporate and Investment Banking, Commercial and Consumer Banking, Personal Banking, Private Banking and Trade Services.
With over 1.4 million followers on Facebook and 320,000 followers on Twitter, the bank has over 500 branches and business offices spread across all States of the Federation and the Federal Capital Territory (FCT), Abuja. Coupled with a presence in London, Ghana, Sierra Leone, The Gambia and representative offices in South Africa, Dubai, and Beijing, the bank leverages on its robust Information and Communication Technology (ICT) infrastructure to provide secure and fast electronic channels and solutions to meet the dynamic needs of customers.
For six years, the bank has been adjudged the largest bank in Nigeria by Teir-1 capital and has also earned local and international endorsements and recognitions which include Best Bank in Corporate Governance, Best Customer Service Bank in Nigeria and the Most Customer-Focused Bank in Nigeria.
Specifically, the bank considers how the present and future capital requirements will be met and managed in view of projected capital requirements based on assessment and regulatory capital requirement.
Exceptional service delivery that surpasses customers’ needs is the banks’ cardinal driver. With strict adherence to global best practices, the bank combines vision, professionalism, expertise and technology to create products and services that meet and anticipate customers’ expectations.
The bank places a high premium on its core business strategy anchored on People, Service and Technology.
Zenith Bank’s impressive growth pattern and performance over the years have earned it excellent ratings, recognitions, and endorsements from local and international agencies and institutions.
Trending Service: Zeniths’s Power of *996# EazyBanking
The *996# campaign is one of the exceptional service initiated by the Nation’s trailblazing bank, Zenith. The code is developed to ease almost every task for our customers to operate with utmost comfort. The *996# enables customers to transfer money, load airtime from any network, open accounts
Going for the Triple
Every hour between 6:00am and 9:00am on Fridays, 966 people will enjoy triple value on airtime purchases made with *966# EazyBanking. Simply recharge your phone with *996# on Friday mornings and you could be one of them.
Just dial *966*amount*mobilenumber# from the mobile number
registered with the bank.
Want to participate in the 966# Fridays but don’t have a Zenith Bank account yet? Just dial *966*0# to open one instantly and visit a Zenith Bank branch to complete the account opening.
OPEN ACCOUNT
Opening an account with Zenith Bank just got easier.
Simply dial *966*0# and follow the onscreen prompts. An account number will be created automatically and sent to you via SMS. Account opening forms are NOT required for the signup process. Once you sign up, look out for your ten-digit account number (NUBAN).
CHECK BALANCE
Check your account balance anywhere, anytime.
To check for balances on any of your accounts, all you need to do is simply dial; *966*00# on your mobile phone and follow the on-screen prompts.
BUY AIRTIME
Load airtime and data for self and others.
Simply dial *966*Amount*Mobile Number# on your phone (e.g. *966*1000*0803456789#) to buy airtime.
TRANSFER MONEY
Transfer funds conveniently.
Dial *966*Amount*Account Number# (e.g. *966*1000*1234567890#) from the phone number you registered with Zenith Bank, then follow the on-screen prompts.
With Zenith, consider your bank account a business asset.
When you consider the advantages that come with a Zenith Corporate account and the many benefits to your business, coupled with the support and guidance you receive from your ever attentive relationship manager, you would be right to consider it a valuable business asset. Corporate banking services provided by Zenith Bank include;
Limited Liability Company Accounts
Sole Proprietorship/Enterprise Account
Partnership Accounts
Clubs, Societies, Associations
Parastatal/Government Agencies
Non-Governmental Organisation Account (NGOs)
Embassies And High Commissions
Church Account
Trust Fund
Small Businesses Are not Left Out
Experience the advantages of being with Nigeria’s leading corporate bank, full of professionals who will listen and advise on how best to move your business to the next level. Take advantage of the many benefits of a Zenith business account and gain an edge over your competition.
Get an account that actually helps your business progress.
Sole Proprietorship / Enterprise Account
Partnership Accounts
Clubs, Societies, Associations
Trust Fund
Zenith Philanthropy
Zenith Bank, as a leading financial services institution, giving back to the communities where we operate and ensuring the sustainability of our social, economic and ecological environments are integral to our overall business strategy.
The bank aims to ‘give back’ in a structured and sustainable manner that ensures the greatest positive impact on our beneficiaries. To achieve this, Zenith Bank periodically carries out need gap analysis in target communities to be able to accurately measure areas where support is most needed. This enables prompt delivery of CSR projects that are relevant and impactful.
CSR initiatives are mostly focused on the following areas: healthcare, education and skills development, poverty alleviation, infrastructure development, environmental sustainability, female and youth empowerment and the welfare of the physically challenged.
Zenith Philanthropy is a non-governmental, non-profit making organ through which Zenith Bank executes its CSR initiatives
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