Facebook on Tuesday extended its reach beyond online socializing by building artificial-intelligence powered “bots” into its Messenger application to allow businesses to have software engage in lifelike text exchanges.
The move announced at the leading online social network’s annual developers conference in San Francisco came as the number of monthly users of Messenger topped 900 million and the Silicon Valley company works to stay in tune with mobile Internet lifestyles.
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“We think you should be able to text message a business like you would a friend, and get a quick response,” Facebook co-founder and chief Mark Zuckerberg said as he announced.
Also, Facebook announced Facebook users will soon be able to buy tickets directly as the social networking giant expands further into e-commerce, company officials said Tuesday.
Facebook will in the coming weeks connect to ticketing leaders Ticketmaster and Eventbrite, which will offer an option to buy tickets for selected US events listed on the networking site.
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